Luxury Travel Consultant

Type: Permanent

Location: Watford, Hertfordshire

 

We are looking for an enthusiastic and outgoing individual to join our team as an experienced Luxury Travel Consultant. You will be managing telephone, internet and email enquiries, pro-actively building rapport and providing exceptional customer service. Our clients are friendly, knowledgeable and loyal because we offer an unprecedented level of service and customer support along with great knowledge and experience of both destinations and product.

Key responsibilities will include:

Building and maintaining relationships with new and existing clients

Communicating with clients to understand their travel needs

Preparing tailor made proposals

Converting enquiries to bookings to exceed targets and earn commission

Supporting senior managers with ad hoc projects

Offering excellent customer service at very stage of the booking process and after sales

Key requirements

You must have:

A minimum of 2 years’ experience working for a Luxury Tour Operator/Travel Agent

Experience of booking Luxury worldwide travel

GDS experience, preferably Amadeus

The ability to demonstrate a proactive interest & be sympathetic to client’s individual needs

Exceptional communication and organisations skills

A passion for luxury travel

The ability to work well in a team and as an individual

The ability to work using your own initiative and in a high-pressured environment

A strong geographical knowledge

 

Our goal at Infinity&Beyond has been to offer an unparalleled ‘24-hour a day, 7-day per week’ luxury travel experience, with expert advisors on hand to assist clients at every step of the way from beginning to end and with no limitations. We are proud to say that thus far we have managed to provide all our loyal clients with a truly dedicated and personalised service, a proposition that remains at the very core of our strategy.

To apply for this Luxury Travel Consultant role please send your CV to daniela@iabtravel.com with a covering letter or call Daniela on 01244 355 347.

Due to the number of applications – ONLY successful applicants will be contacted.