Location: Watford, Hertfordshire
We are looking for an enthusiastic and outgoing individual to join our team as an experienced Luxury Travel Consultant. You will be managing telephone, internet and email enquiries, pro-actively building rapport and providing exceptional customer service. Our clients are friendly, knowledgeable and loyal because we offer an unprecedented level of service and customer support along with great knowledge and experience of both destinations and product.
Key responsibilities will include:
Building and maintaining relationships with new and existing clients
Communicating with clients to understand their travel needs
Preparing tailor made proposals
Converting enquiries to bookings to exceed targets and earn commission
Supporting senior managers with ad hoc projects
Offering excellent customer service at very stage of the booking process and after sales
You must have:
A minimum of 2 years’ experience working for a Luxury Tour Operator/Travel Agent
Experience of booking Luxury worldwide travel
GDS experience, preferably Amadeus
The ability to demonstrate a proactive interest & be sympathetic to client’s individual needs
Exceptional communication and organisations skills
A passion for luxury travel
The ability to work well in a team and as an individual
The ability to work using your own initiative and in a high-pressured environment
A strong geographical knowledge
Our goal at Infinity&Beyond has been to offer an unparalleled ‘24-hour a day, 7-day per week’ luxury travel experience, with expert advisors on hand to assist clients at every step of the way from beginning to end and with no limitations. We are proud to say that thus far we have managed to provide all our loyal clients with a truly dedicated and personalised service, a proposition that remains at the very core of our strategy.
To apply for this Luxury Travel Consultant role please send your CV to email@example.com with a covering letter or call Daniela on 01244 355 347.
Due to the number of applications – ONLY successful applicants will be contacted.